Captains
Key Responsibilities:
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Supervise and coordinate the activities of the food and beverage staff.
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Ensure high standards of customer service and dining experience.
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Assist with staff training and development.
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Manage reservations and seating arrangements.
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Handle customer inquiries and complaints in a professional manner.
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Monitor food and beverage quality and presentation.
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Maintain cleanliness and organization of dining areas.
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Collaborate with kitchen staff to ensure timely and accurate service.
Qualifications:
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High school diploma or equivalent; hospitality management degree is a plus.
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Previous experience in a food and beverage service role, preferably in a leadership position.
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Strong leadership and communication skills.
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Ability to multitask and work under pressure.
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Knowledge of food safety and sanitation regulations.
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Flexibility to work evenings, weekends, and holidays as needed.